Course info

COURSE CODE       :           CME 115

AIM

Equip students with knowledge, skills and attitudes that will enable them to communicate effectively with patients, care givers and the community professionally

OBJECTIVES

1.      Define common terms in communication

2.      Describe the communication process

3.      Explain the professional code of conduct for health professionals

4.      Describe ethical principles governing clinical practice and research

5.      Demonstrate understanding of legislation and regulations governing the medical practice in Zambia

6.      Describe management of information system

7.      Describe ethical principles governing clinical practice and research

COMPETENCES

1.      Utilise ethically acceptable communication skills to clients and colleagues in medical practice

2.      Ensure privacy and confidentiality

3.      Demonstrate effective listening skills and attitudes to be able to respond positively.

4.      Identify utilitarian and deontological basis of ethically informed decision making process in medical practice

5.      Utilize both open and closed ended questions to obtain information

6.      Utilize electronic media

7.      Conduct health education

CONTENT

UNIT 1:          COMMUNICATION SKILLS

1.1 Definition

1.2 Elements of communication

1.3 Communication process

1.4 Types of communication

1.5 Verbal Communication

1.6 Non -Verbal Communication

1.7 Communication skills

1.8 Active listening

1.9 Summarising

1.10 Exploratory questioning for feelings

UNIT 2:          STUDY SKILLS

2.1 Planning work

2.2 Reflective thinking

2.3 Time management

2.4 Use of IT for learning

2.4.1 Search engines

2.4.2 e-Granary

2.5 Writing skills

2.5.1 Academic writing

2.5.2 Referencing, Bibliography

2.6 Examination skills

2.6.1 Preparation for examinations

2.6.2 Understanding examination rubrics

2.6.3 Writing examinations

UNIT 3:          MEDICAL ETHICS AND PROFESSIONAL PRACTICE

3.1Philosophical basis and principles of medical ethics

3.1.1 Ethical theories, deontology and utilitarianism

3.1.2 Medical research and ethics

3.1.3 Policy, legislation and regulation for COGs – The Practice

3.1.4 Clinical Incompetence

3.1.5 Inter-professional relationships

3.1.5.1 Relationship with other health workers

3.1.5.2 Relationship with unqualified practitioners and traditional healers

3.1.6 The ethical dimension: Responsibility to the community

TEACHING METHODS

Lectures

Tutorials

Demonstration

Skills lab (Simulated patients)

Role play

Audio-visual

CONTACT HOURS:

Lectures:         3 hour per week

Practicals:        1 hours fortnightly

 ASSESSMENT

Continuous Assessment                                = 40%

Written test (1)                                    = 10%                                     

Skills Lab (Practical)               = 30%     

End Semester Examination                         = 60%            

Written                                                = 30%

Practical/OSCE                                   = 30%   

PRESCRIBED READINGS

1.  Guffey, M. E. (2007). Essentials of business communication.7^th edition. Australia.      Southwestern: Thomson.

2. Hybels, S. & Weaver, R. (2004).Communicating effectively. 7^th Ed. Boston: McGraw Hill.

3. Health Professions Council of Zambia Guidelines

4. Trust Training Manual on Ethical and HumanRightsStandards for Health Care Professionals

RECOMMENDED READINGS

1. Banda. S. S, (1999).Medical ethics for medical and health professions.London: Oxford Press.

2. Cottrell, S. (2001).Teaching study skills and supporting learning. Hampshire: Palgrave Publisher

3. Cottrell, S. (1999).The Study Skills Handbook. Hampshire: Palgrave Publisher

4. Epsten, R. L. (2001).Critical Thinking. Australia. Wadsworth Publisher

5. Feldman, R. S. (2000). Power learning: Strategies for success in college and life.  Boston:McGraw-hill.